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WAWA Promotional Campaign Frequently Asked Questions

1.         What is the WAWA Promotional Campaign about?

New WAWA Prepaid Subscribers who activated WAWA18 and WAWA35 on the same day will enjoy 24GB data add-on into their active data.

In addition, they are also entitled to purchase WAWA18 voucher @ RM10 OR WAWA35 voucher @ RM15 within SEVEN (7) days upon the activation.

 

2.         Who is eligible to participate in this campaign?

New WAWA Prepaid Subscribers (New Registration or MNP) who activate WAWA Prepaid and subscribe to WAWA18 or WAWA35 on the same day during the campaign period are eligible to participate in this campaign.

 

3.         When is the campaign period?

The campaign period is from 12th September 2023 until further notice.

 

4.         How do I participate in this campaign?

You need to activate WAWA Prepaid and subscribe to WAWA18 or WAWA35 on the same day to participate in this campaign.

 

5.         When will I receive the 24GB?

The 24GB data add-on will be credited to your account on the next working day.

From 12th September 2023 until 21st September 2023, the 24GB (3x8GB) data add-on will be credited to customer via XOX App as vouchers.

From 22nd September 2023 onwards, the 24GB data add-on will be directly credited into Subscriber’s account.

 

6.         When can I buy the EXTRA BONUS WAWA18 Voucher or WAWA35 Voucher?

You can buy WAWA18 Voucher @ RM10 OR WAWA35 Voucher @ RM15 within SEVEN (7) days upon your activation of WAWA Prepaid.

 

7.         What is the limit for me to buy the voucher?

Your maximum limit to buy WAWA18 Voucher or WAWA35 voucher is THREE (3) in total within SEVEN (7) days upon your activation of WAWA Prepaid.

 

8.         Where can I buy the WAWA18 Voucher or WAWA35 Voucher?

You can only buy the vouchers via SMS. To purchase:

-  WAWA18 Voucher: Type SP EXTRA18 and send to 23388

-  WAWA35 Voucher: Type SP EXTRA35 and send to 23388

 

 

 

 

9.         When I receive the additional 24GB, can I request for a refund?

No, you may not. The additional 24GB is final and not eligible for a refund.

 

10.     Can I exchange the additional 24GB for cash?

No, the additional 24GB is non-exchangeable and non-redeemable for cash, credit, or rebate in full or in part.

 

 

Last Updated on 01st December 2023